Testimonials and Reviews
There is nothing we appreciate more than our clients taking the time to tell us about their experience working with us. Here are what some of our clients had to say...thank you very much!
Very professional and great at articulating procedures. Considering how serious our issue, he made us feel like this is the way to get the best representation for the cause of our mold issue.
Philip was professional and thorough, and explained everything I needed to know. I am very happy with their services.
Phillip from Mold inspection Science was very knowledgeable and very thorough. He made me feel confident in his ability and knowledge. When dealing with mold issues it’s important to have some one who is thorough and knowledgeable.
Mold Inspection Sciences is fantastic. Their customer service reps are extremely helpful and show genuine concern for you as an individual. Elaina was my inspector, and she was amazing to work with. She answered all of my questions and did a very thorough job with the report I needed to bring to my lawyers. The PM Tracy was also very helpful and answered all of my questions.
I've already recommended them to several friends as I was very pleased with their service.
The turnaro...
Excellent response time and communication throughout the entire process. Thank you!
This is my second experience with Mold Inspection Sciences and the first time working with Phillip. Phillip was very thorough, explained what he was doing, and answered all of my questions. Highly recommend!
Philip did a very thorough job.
Philip did an outstanding job inspecting our home. He was very professional, and he was very patient answering all of our questions. I highly recommend using Philip!
Mold Inspection Sciences of Austin did a good job producing a mold inspection report for our house. They were quick to schedule, showed up on time, did their job efficiently, and were ready with explanations for questions we had.
We had a leak in the kitchen that went unnoticed for 4 months. When I ripped out the cabinets the floor and wall were plastered with mold. It was so wet, algae was also growing. We hired a separate mold abatement company to eradicate the mold. This is typic...
The technician was on time, professional and explained each step of the process. I received the results in a couple days and got a called where the result was explained . Thank you!
Great job by Kristy, Chuck, and the guy on the phone after. Got me in last minute when our previous inspection fell through, and then gave candidly uncertain guesses for the cost and time to repair.
Kelvin did a great job with our inspection and was knowledgeable and informative! Would highly recommend this company!
Poor communication skills from onsite rep and management follow up. It was not communicated that they would come in and start ripping down chunks of 1' x 4' panels of wall paper in 2 rooms. Onsite rep only said he would take air samples. I declined all surface samples. Received phone call and sales manager stands behind their on site rep. In addition to causing damage to property, they wasted my time on the phone standing behind their actions. Beware of this company. No confidence in their...
Roger and Mold Inspection Services did a fantastic job. I will definitely use again in the future if needed.
Here's why I'll be recommending them to everyone I know:
Thoroughness Above All: The inspector, Chuck, meticulously examined every inch of my home, from the attic to the crawl space. No stone was left unturned! He us...
I can not put into words the amount of grateful that I am to Christian, Kelvin and Tracy. I've been sick for over a year in a rental and the property management company did their testing thru someone else and they said it was fine but I'm still HORRIBLY ILL. I spoke to Christian who answered all of my questions and who felt genuinely helpful and caring not someone just focused on just making a sale which is why when my mycotoxin text cam back positive I knew I needed to call Christian for...
Spent $2,000 on inspection/testing and was told it would be another $800+ to receive the protocol (which we weren't told until after the inspection and testing). Call any other company for a more transparent and affordable mold inspection. Don't hire this company.
I'm impressed by this company's reliability and professionalism and their detailed and thorough inspection. They are really on top of things and are great with communications
First of all- it is very difficult to get through to anyone to speak with.
Secondly they came and did testing but did not even inspect/address the area of concern where there is water damage.
I am left with a report that does not help me to know if I have mold in the area of water damage.
The inspector just went ahead and tested areas that were not of concern to us. Why not check the actual carpet that had gotten water damage?
There are a lot of...
Philip, the inspector, was great! I appreciated the explanations he gave me and learned quite a bit (some good news and some bad news).
I did choose to have the additional air samples performed and tested a...
Our family had been through quite a few mold inspection companies and none of them were able to find the mold in our home causing our daughter to become very ill. Philip came highly highly recommended and I could not be more happy with his attention to detail. He was able to find the mold making our daughter sick! He's an awesome person who is passionate about his job so it's no surprise that he was able to locate it. We are beyond greatful. Thank you!!!!
Philip was amazing!!!! He was quick and thorough and extremely helpful. They're pretty pricy but very worth it.
I suspected mold in my apartment, and called to get an idea of what was going on. 5 stars because George from customer service is a real human being; who not only gave me the expected run down on the tests that they do but shared his experience of what he see's happen to renters who have mold and the issues they run into with management, and what is a highly likely course of events. He didn't push me or even suggest I get an inspection with my situation, but gave me free advice and shared...
Elaina Tate came out this week to do a mold inspection and she was extremely thorough and checked every inch of my house with several different methods. She is very knowledgeable about mold and mold illness, and she's very friendly! I highly recommend her!!
Jamaal and Philip, we're great at keeping me calm and showing me the areas of mold that were created in my home, as well as problematic water damage. We're now on a better path to solving a life, and family crisis. I cannot Recommend this company more. Please do not go through anyone else. The mold industry can be extremely shady.
We just recently learned that my wife has a serious mold allergy. We have a 2200 sqft house and were told to expect to pay between $400-800 for an inspection which we were told we needed to do to get the protocol for the remediation companies to come clean it.
We thought this company was in the middle of the range at $555, but as the inspector showed up at the house, he asked us to sign documents that we would pay them (should have be...
This is not my area of expertise at all and can be particularly scary when you don't know what to expect so for...
We hired Mold Inspection Sciences to do an inspection on a property we are looking to buy. The people we talked to were well aware that our primary objective was to determine the cost of remediation so we could negotiate the necessary amount into our contract. After spending over $3000 for the report and testing, we were then told we were not allowed to purchase the remediation protocols (which we were more than willing to purchase, even though it was...
My experience from start to finish with Mold Inspection Sciences Texas was exactly what they promised. After talking with a knowledgeable scheduler to get an expert inspector to my property the process ran very smoothly including time to explain the findings and process that would be necessary to assure the property was m...
We called because we had some visible mold in a back bedroom closet. Our technician Philip was incredibly thorough and was able to identify problems we had not noticed. The report came back today showing that he was correct about every single area he spotted. It's a bummer we have mold to begin with but hopefully this process & Philip's detailed work has saved us a lot of trouble down the line!
I meant Mold Inspection Service. My apologies.
I'm so glad I called them for their services!!! Philip was the best and was so helpful in such a time of need. Thank you so much for all you did Philip!!
Do not use this company!!!! I had Chuck out to inspect our home. Initially I thought he was amazing and very thorough.
He detected water behind a wall with his moisture reader. I asked him if we could sample it and he said sure but that he wasn't allowed to cut into the wall. I said "oh is that because of liability associated with possibly hitting a pipe" his response "i just can't cut into it".
I made the first cut and he finished cutting the drywall out. We found mold on th...
Philip was incredible! He is extremely knowledgeable & explained everything so well. Most people are clearly not calling for "mold" testing when they are in a great scenario. After speaking to him, I felt reassured on the next steps, how to deal with this situation and confident having an experts opinion and advice. Thank you Philip!
Philip Philip and once again- Philip!!!
No doubts he's the most knowledgeable guy in the Industry.
He showed up right on time, did the inspection he needed, took some samples and was extremely professional and respectful too.
Wasn't expecting that to be such an easy experience but thanks to a good team and a great technician- Philip, everything was so much easier than normally.
Looking forward for our next business together. Thanks for helping a lot with the pri...
Really sub par experience with these guys as they sent someone out who said it would cost ~$1300 to get the testing done. He said following the inspection I could use the results to have a remediation company fix the issue. Imagine my surprise when the report came and it said I couldn't use it for remediation but would instead need to pay an additional $849 for a protocol which could be then be sent to a remediation company. The inspector spent 2 hours at my house and never mentioned any o...
I tried to leave a positive review for Philip but for some reason it didn't take. Philip was Great!!! Very patient and professional. Philip explained every detail of his inspection prior to starting, and then after he was finished, we sat down and he went over everything he found. He then gave us the option of choosing the additional samples available to us, from which my wife and I selected. This is the 2nd time in 6 years Mold Science Inspection has been to our home, both times driven by...
Great service. Appreciate Jernard's prompt response and detailed. Highly recommended!
clearance and each question was completely answered�.with a smile. I recommend MIS and especially Kelvin. He�s a rock star!!!
Update: It turned out that some of the mold they reported was not really mold, according to a 2nd opinion we got. Fortunately we did not rip open a wall based on their original report.
This is my second mold inspection service experience with Mold Inspection Sciences of Austin. Both times I have been really impressed with the thoroughness of the inspection, and the practical, site-specific recommendations given my the technicians.
Rich did the most recent inspection. He was very helpful and friendly. He seemed to know a lot about general home construction as well as what to watch out for regarding mold issues. Again, I feel like I got great service and feel confid...
Considering purchase of home with active plumbing leaks and so far the mold inspection has proven to be very useful. Still waiting for our sample analysis and report. But I am very confident in the thoroughness of our inspector's process. He was extremely meticulous and also helped us decide on what samples to take. Strategic sampling is important - for keeping cost down (each sample is $125) and in getting an accurate impression of what the situation is in the building. This company has l...
Every thing that they do is done right and explained fully. Rick was very thorough, respectful and a wealth of knowledge!
Overall good attitude and professional. Thank God for good customer service!
This company has been a blessing for me, as I am allergic to 4 different types of mold, I'm asthmatic as well, as being disable.
Every individual that, I have come into contact with at this company
has treated me with a loving spiritual attitude as if I was one of the...
Finding out the extent of mold spore proliferation will provide substantial peace of mind, and help document for insurance and liability purposes.
Thank you
The entire team at MSI are professional and responsive.
The second company fou...
Mold Inspection Sciences would be my first recommendation...
Eija was extremely diligent and did an incredible job...
I requested a quote on their website late at night, and received a phone call the next day as soon as they were in the office. I was able to set up an appointment right away.
The inspector was Phil...
I received the Mold Inspection Report on Thursday and was very appreciative of the time and hard work that your Mold Inspector Rick Weir put into acquiring the accurate findings and results I needed . He far exceeded my expectations with his focused and attentive direction regarding the issues I was struggling to find answers to and get resolved. I would like to thank-your entire company for you professionalism and caring attitude to me during this time. It meant more than I ca...
A representative then gave me a call to explain the findings and advise me of my potential options.
Mold Inspection Sciences of Houston DEFINITELY helped me out!
I decided to get an additional Mold Inspection on top of my home inspection because I was purchasing an older home (1930) that was moved to the property in 2011 and sat vacant for a wh...